![]() My Samsung TV has failed me! What do I do? Model numbers that use letters earlier in the alphabet, such as 'F' (2013), won’t support Disney Plus. ![]() ‘MU’ means the model was released in 2017, so any model numbers that say MU, NU, RU, or SU will support Disney Plus. In an example model number – UN55MU7000FXZA – the two letters after ‘55’ refer to the year the product is released. You can find the serial code and model number on the back of your Samsung TV – or head to Menu > Support > Contact Samsung to find this information digitally on newer Samsung smart TVs. The easiest way is to look in the Apps section of your Samsung’s smart TV platform, though the Disney Plus app may not appear there before the March 24 release date in the UK or across Europe (excepting The Netherlands).
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